Privacy Policy

Last Updated: August 18, 2026

At Hiren Gediya, accessible from hirengediya.com, we respect your privacy and are committed to protecting the personal information you provide while using our website, products, plugins, and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you have regarding your information.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

Create an account on our website
Contact us through our contact form
Send us an email
Request technical support
Purchase or subscribe to a premium plugin or service
Manage your plugin license
Activate or deactivate a licensed domain
Submit a bug report, feature request, or other enquiry

Depending on how you interact with our website and services, this information may include:

Name
Email address
Account information
Billing or subscription-related information
Website/domain information
Plugin license information
Technical information provided when requesting support
Information contained in messages or enquiries you send to us

We only collect information that is reasonably necessary to provide and improve our services.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website infrastructure or third-party services.

This may include:

IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of visits
General usage information
Error and diagnostic information

This information may be used for security, troubleshooting, website performance, analytics, and improving our services.

3. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your experience.

Cookies may be used to:

Keep you logged into your account
Maintain website sessions
Remember certain preferences
Support security features
Understand website usage
Improve website performance

Some third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

4. Contact Forms and Communications

If you contact us through our website, contact form, email, or support channels, we may collect the information you provide, such as your name, email address, and message.

We use this information to:

Respond to your enquiry
Provide technical support
Respond to plugin-related questions
Handle bug reports and feature requests
Communicate with you regarding our products and services

We do not use information submitted through support requests for unrelated purposes.

5. Accounts

Some features of our website may require you to create or access an account.

When you create an account, we may process information such as:

Name
Email address
Login information
Account activity
Subscription information
Plugin license information

You are responsible for keeping your account credentials confidential.

6. Plugin License and Subscription Information

Our premium WordPress plugins may use a license and subscription system to manage premium features.

For example, PromoForge Smart Campaigns for WooCommerce and FlexiPay Gateway for WooCommerce may communicate with our licensing system to verify active licenses and manage licensed domains. Our website describes features including license synchronization, domain activation/deactivation, and subscription management.

Depending on the plugin and subscription you use, we may process information such as:

License key or license identifier
Account information
Subscription status
Licensed domain information
Activation/deactivation information
Plugin version
License verification information

This information is used to:

Verify license validity
Enable premium functionality
Manage subscription access
Manage licensed domains
Prevent unauthorized license usage
Provide license-related support

7. Plugin Usage and Technical Information

Our WordPress plugins are designed to operate primarily within the customer’s WordPress/WooCommerce installation.

Depending on the plugin and its configuration, technical information may be exchanged with our licensing or service infrastructure for purposes such as license verification and synchronization.

We do not use plugin license verification to collect unnecessary information about your website visitors or customers.

Store owners remain responsible for their own privacy practices and for informing their customers about any personal data processed through their WooCommerce store.

8. How We Use Your Information

We may use collected information to:

Provide and maintain our website
Provide our plugins and services
Process subscriptions and license information
Manage plugin licenses
Provide customer and technical support
Respond to enquiries
Diagnose technical problems
Improve our website and products
Maintain website security
Prevent abuse or unauthorized access
Communicate important service or product information
Comply with applicable legal obligations

9. Payment Information

We use Razorpay as our third-party payment service provider to process payments for products and services purchased through our website.

When you make a payment, Razorpay may collect and process information necessary to complete and secure the transaction, which may include information such as your name, email address, phone number, transaction details, payment-related information, IP address, browser/device information, and other information required for payment processing and fraud prevention.

Payment card details, UPI information, banking information, or other payment credentials are processed by Razorpay and are subject to Razorpay’s applicable privacy policies and security practices. We do not intentionally store complete payment card details or payment credentials on our own servers.

Razorpay states that it uses security measures including HTTPS/TLS and encryption for its services and maintains PCI-DSS certification for handling card data.

10. Data Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers when necessary to:

Operate our website
Process payments
Provide hosting services
Deliver emails
Manage licenses and subscriptions
Provide security services
Provide analytics
Provide customer support
Comply with legal requirements

Service providers are expected to process information only for the purposes for which it is provided and as permitted by applicable law.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain processing
Request a copy of information you have provided
Withdraw consent where processing is based on consent

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to our plugins
Changes to our website
Changes to applicable laws
Changes to our data processing practices

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, you can contact us at:

Hiren Gediya

Email: hirengediya9545@gmail.com

Website: hirengediya.com

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.