Support & Pre-Sales
Need Help With Our Plugins?
Have questions about licensing, setup, subscriptions, or technical support? Hiren Gediya is a WordPress WooCommerce Developer helping businesses with custom WordPress plugins, WooCommerce solutions, payment gateway integration, eCommerce development, and website customization. Whether you need a custom WooCommerce plugin, a payment gateway, store customization, or technical support, get in touch to discuss your WordPress and WooCommerce project.
14-Day Money-Back Guarantee
Purchase with confidence. Eligible plugin purchases are covered by our 14-day refund policy for added peace of mind.
Sales & Technical Support
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Frequently Asked Questions
Everything you need to know about our plugins, integrations, and licenses.
What do I get when I purchase a plugin?
With every purchase, you receive the latest version of the plugin ZIP file, a secure License Key for one-click automatic updates directly in your WordPress dashboard, and access to our dedicated 1-on-1 customer support.
Can I use your plugins on my clients' websites?
Absolutely! You are completely free to use our plugins on your clients’ projects. Make sure to choose the appropriate license tier (e.g., Single Site, 5-Site, or Agency licenses) that matches your total number of active domain activations.
How do plugin updates and license renewals work?
Licenses are valid for 1 year from the purchase date. As long as your license is active, you will receive automatic updates and new feature releases directly via your WordPress dashboard. You can renew your license at any time to ensure uninterrupted updates and technical support.
Do you offer a money-back guarantee?
Yes! We offer a risk-free, 14-day money-back guarantee. If you face any compatibility issues that our technical support team cannot resolve, or if the plugin doesn’t work as described, simply reach out to us within 14 days of purchase for a full refund.
What is your standard customer support response time?
Our primary team is active Monday to Friday, 9:00 AM to 6:00 PM (IST). We pride ourselves on rapid problem-solving, and our average response time for all technical and pre-sales queries is between 12 to 24 hours.